IT & security
AI and automation for IT and security teams
IT teams are stretched thin by tickets, account changes and alerts. Automation handles the routine requests, and AI helps make sense of the noise — so the team can focus on projects.
Opportunities in it & security
User lifecycle
Accounts, licences, groups and devices provisioned and removed automatically from HR events.
Ticket triage and self-service
Tickets classified and routed, with common requests resolved automatically.
Alert summarization
AI summarizes security and monitoring alerts into plain language with suggested next steps.
Licence reconciliation
Unused and duplicate licences found and reported automatically.
Documentation
AI drafts and updates runbooks and system documentation from configuration data.
Copilot readiness
Permissions and over-sharing cleaned up in SharePoint and Teams before AI tools can surface the wrong files.
Tools we work with
We are vendor-neutral and build on what you already use wherever possible.
- Microsoft Entra ID
- Intune
- Microsoft Purview
- Power Automate
- PowerShell
- PSA and RMM platforms
How we deliver it
AI & Automation Enablement for IT Teams · $3,000–$8,000 per month
Your IT team builds and owns it. We bring the tools, playbooks and direction to get started, and keep it going.
Process & Workflow Automation · $5,000–$20,000 per workflow
Remove repetitive manual work — approvals, data entry, documents and hand-offs.
AI Governance & Risk · $6,500–$20,000
AI policies, risk management and privacy compliance built for Canadian law.
Frequently asked questions
Can our own IT team build these automations?
Often, yes. Our AI & Automation Enablement program sets your IT team up with the tools, guardrails and playbooks to build and maintain automation themselves, with us coaching and reviewing.
What is Copilot readiness?
Microsoft 365 Copilot can surface any file a user has permission to see. If permissions are too broad, Copilot can expose sensitive information. A readiness review finds and fixes over-sharing before rollout.
Find the opportunities in your business
Our AI Kickstart maps opportunities across every function and ranks them by value, effort and risk, in two weeks at a fixed price.